Shipping and Delivery

We process and ship orders as efficiently as possible to ensure clear and reliable delivery information for our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Origin & Carriers

All orders are shipped from our logistics and fulfillment partners located in Guangdong, China.

We work with international shipping carriers such as YunExpress and SF Express, as well as local delivery partners in the destination country, depending on the shipping method and destination.

Delivery Schedule

Shipments are not collected or delivered on weekends or public holidays.
Additional processing or transit time may occur during peak seasons, promotions, or due to customs clearance procedures.

Shipping Fees & Customs

Shipping costs are calculated at checkout based on order quantity, destination, and selected shipping method.

International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country.
These fees are the responsibility of the customer and are not included in the product price or shipping cost.

Estimated Delivery Time

Estimated delivery times after shipment:

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.

Delivery Information

Customers are advised to provide a valid phone number at checkout to assist delivery carriers when necessary.
Phone numbers are used solely for delivery purposes and are not used for marketing.

Delivery Notice

If a shipment is marked as delivered but cannot be located, customers are advised to check with household members, neighbors, or the local delivery carrier.
If the issue remains unresolved, customers may contact our support team for assistance.